Everything the job covers
Proper fault diagnosis
We test the charger, the circuit and the connection to find the actual cause, rather than swapping parts and hoping.
Honest repair or replace advice
If a repair isn't worth it on an ageing unit, we'll say so and show you the numbers both ways.
Fixed price repairs
The cost is agreed before we touch anything, and it doesn't change without notice.
Circuit and switchboard check
We verify the dedicated circuit and its protection are still sound, since faults often sit at the board rather than the charger.
Testing and warranty*
Every repair and replacement is tested under load and backed by our lifetime workmanship warranty*.
Fixed price, agreed upfront
Every diagnosis and repair is quoted with a fixed price agreed before any work proceeds. Your exact price depends on:
- The fault and any parts required
- The age and type of your existing charger
- Whether repair or replacement makes better sense
What we're usually called for
Built on doing it right
Frequently asked questions
Repeated tripping means something is genuinely faulty, either the charger, the vehicle's onboard system, or the circuit itself. Don't keep resetting it. We isolate each part and find which one is at fault.
As a rule of thumb, if the unit is well out of warranty and the repair costs more than a third of a new charger, replacement usually wins. We'll give you both numbers and an honest recommendation.
Often yes. If the existing dedicated circuit is in good condition and correctly sized for the new unit, reusing it keeps the replacement cost down. We confirm this during the assessment.
Yes. Relocations are common after renovations or a change of vehicle. We'll look at the new position, the cable route back to the board, and quote it upfront before any work starts.
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Four promises we put in writing
